Vital SOC team member, leading data onboarding, log troubleshooting, use case development, and training.
2019 - 2020
Prudential Financial
Vulnerability Management
Manager of daily Qualys operation tasks including purging stale assets, troubleshooting authentication failures, deploying appliances, configuring test environments, and maintaining tags and asset groups.
2018 - 2019
Prudential Financial
Tier II Desktop Support
Provided Tier II IT customer support for end-users across multiple internal business units while maintaining an incident SLA of 90.8%.
2012 - 2017
United States Air Force
Avionics Technician
Maintained and repaired KC-135 aircraft by performing a variety of installation and maintenance tasks on avionic systems including flight control systems, data recorders, ground proximity warning systems and capacitive fuel indication systems.
